Accord Insurance Agency Job Vacancies

Accord Insurance Agency specializes in offering insurance products to corporations and consumers throughout Singapore. Thanks to our strategic partnerships, our customers get to enjoy lower premiums and a much more tailored service over all.

Accord Insurance was created with the purpose of providing tailored insurance policies to our patrons around the country. With our assistance, you will be able to pay premiums at an interest of 0% and also get an installment plan made of up to 12 months. It’s easy and completely hassle-free. Unlike other insurers, we have tried to make buying an insurance policy as easy as possible.

We also have partnerships with some of the biggest insurance companies currently operating within the country, so if you want a specific insurance product, we can also arrange that for you. At Accord Insurance Agency, we believe in making life easy for our customers.

Roles & Responsibilities

Job Description(s):

  • Answers customer inquiries via phone, WhatsApp, email, and/or in-person
  • Performs call and email follow up with customers.
  • Generate sales leads with selling products and promoting services
  • Identify and assess customers’ needs to achieve satisfaction
  • Develops a rapport with customers
  • Attends monthly staff meetings
  • Makes recommendations to management to improve customer experience
  • Assist with placement of orders, renewals, refunds, or claims
  • Go the extra mile to engage or service existing customers

Job Requirement(s):

  • Min. GCE O level, A level, Diploma holder in any field or other equivalent qualifications
  • Entry candidate with the right skillsets and attitude are welcome to apply
  • Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
  • Possess relevant experience in call center or customer service environment preferred
  • Know how to genuinely have fun in an environment charged with people energy

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Apply for Accord Insurance Agency Job Vacancies