Mukuru is created in the United Kingdom when a simple platform is designed that allows a person in London to buy an international talk time voucher, confirmed by text message; to connect with family in Zimbabwe (it’s not possible at this time to dial into or out of Zimbabwe).
To register once off
Dial *130*567# (FREE), Call 086 001 8555, speak to a Mukuru agent or register at a Mukuru Branch. You only need proof of identity to sign up. We accept ID, Passport and Asylum papers. It’s Quick, Safe & Easy!
It’s Easy to Sign Up and Send Money
Register
with Mukuru
Add
Recipient
Place
Order
Make
Payment
Collect
Cash
SEND MONEY
How to Send Money with Mukuru
Mukuru Offers Convenient Ways to Send Money Home
STEP 1
Register with Mukuru
Signing up is quick and easy. Choose any of these 4 options:
1
Use our Mobile Website
Click on the button below to sign up.
2
Use WhatsApp
Say ‘Hi’ on WhatsApp to receive a call from us to register you.
3
Speak to a Consultant
Contact a Mukuru consultant on 077 184 600.
4
Find a branch
Pop into one of our branches and our friendly consultants will help you sign up. Make sure you bring the documentation listed in Step 2 below.
STEP 2
Create your Order
Create your order on one of the following platforms:
WhatsApp
+26777184600
Visit Our
Mobi Site
Free USSD
*233#
STEP 3
Pay for your Order
Based on the country you are sending from, visit any of our payment partners to send your money.
STEP 4
Recipients Collect Cash
The person you send money to can collect their cash at any one of our payout partners in these countries:
OTHER PRODUCTS
Mukuru Wallet
Sign up for the Mukuru Wallet for FREE and you can:
1
Keep your money safe
2
Send cash to any mobile number in Botswana
3
Send and receive money locally and internationally – all from your phone!
4
Buy airtime and electricity
5
Pay your DStv
Sign up for the Mukuru Wallet today!
Simply click here to sign up.
Wallet Fees
| CASH IN | BOTSWANA PULA |
| Mukuru Branch or Booth | Free |
| SEND CASH LOCALLY | |
| To a Mukuru Wallet | 5,00 |
| FOR CASH COLLECTION | |
| P1 to P125 | 12,00 |
| P126 to P250 | 16,00 |
| P251 to P500 | 22,00 |
| P501 to P1000 | 33,00 |
| P1001 to P2000 | 64,00 |
| P2001 to P3000 | 100,00 |
| P3001 to P4000 | 100,00 |
| P4001 to P5000 | 140,00 |
| SEND CASH INTERNATIONALLY | |
| Send money to over 20 countries | Fees vary. Quoted in the transaction |
| BUY/PAY | |
| Airtime | Free |
| Prepaid electricity | 3,00 |
| DStv | 4,00 |
| CASH-OUT AT MUKURU BOOTH/BRANCH | |
| Below P125 | 5,00 |
| P126 to P250 | 7,00 |
| P251 to P500 | 10,00 |
| P501 to P1000 | 20,00 |
| P1001 to P2000 | 40,00 |
| P2001 to P3000 | 80,00 |
| P3001 to P4000 | 80,00 |
| P4001 to P5000 | 110,00 |
| ADMINISTRATIVE | |
| SMS transaction notification | Free |
| Dormant wallet fee per month | 12,00 |
| FREE SERVICES | |
| Mobile self-service subscription | Free |
| Balance check | Free |
| Balance enquiry | Free |
| PIN reset | Free |
Mukuru Groceries
Mukuru Groceries is an easy way for friends and family in Zimbabwe to receive essential groceries and stationery from you if you work in South Africa, Malawi, Zambia, Zimbabwe, Lesotho or Botswana.
Can I open a Mukuru account with Zimbabwe ID?
No you cannot register with a National ID. Only SA IDs or foreign national passports are accepted to register for a Mukuru Card.
Is Mukuru available in Zimbabwe?
NEW! You can receive cash collections at Mukuru Branches and Booths across Zimbabwe if your loved ones send money transfers with Remitly or WorldRemit.
How do I activate Mukuru?
Activate your Mukuru Card by depositing or EFTing at least R100 into your Card. Dial *130*567# • Select “Mukuru Card” • Enter the 8-digit number on the front of your card • Enter a 4-digit PIN • Confirm your 4-digit PIN • Your 4-digit Wallet PIN is used to get access to your money and make purchases on your phone.