How to Start a Tuckshop Business in Zimbabwe

Most city or town councils in the country have provisions for pre-planned corner shops (tuckshops) on their master plans. You can either lease the land or buy it. Once this is done, you then build your tuckshop and apply for a license. There are two types of licenses, a temporary one and a permanent one.

Tuckshops continue to sprout in many residential areas in Zimbabwe. Many of these are illegal and at risk of being demolished whenever the City Council decides to go after them. However, you can open and operate a legal tuckshop in the country. In this article, we explore how you can do this.

REGISTRATION / LICENSING

As soon as you have registered your company, the next port of call is your respective council offices. Most city or town councils in the country have provisions for pre-planned corner shops (tuckshops) on their master plans. You can either lease the land or buy it. Once this is done, you then build your tuckshop and apply for a license. There are two types of licenses, a temporary one and a permanent one. Most temporary licenses are valid for 3 months and are usually issued while you await full regularisation of your operations. It is important to note that most if not all tuckshops in residential properties are illegal and you need to be careful when considering renting a building from an individual. It may be an illegal building.

CAPITAL

Depending on the size of your tuckshop and the stock you want to keep, this business needs reasonably low capital to start. With RTGS$1 000 one can start this business. However, if funds permit, you can go big and keep large amounts of stock especially seeing that prices of most commodities keep rising.

PREMISES

Most councils require that a tuckshop should be located not more than 50 metres away from ablution facilities. You need to check with your council if there are any other special requirements in your preferred area of operation. Generally, a small room with ample shelving space will do. This is because you have to display some of your products where potential customers can see them. Since some of your products will be food items like fruits, eggs and vegetables, high levels of hygiene are important in and around your premises. Always ensure that litter is well disposed of.

STAFF

Normally, a tuckshop is manned by one person. This person can make or break your business so you need to teach them the basics of customer care. Smiles to customers and honesty in cases where customers forget their change will go a long way in endearing your tuckshop to the public.

MARKET

Your market is normally the people who stay in close proximity to your tuckshop. Because you are selling essential products like bread, sugar and salt which most other shops also sell, you need to come up with strategies to lure customers to your business.  Study your market well. See what sells and what doesn’t and make informed decisions.

COMPETITION

There is a need to study your competitors. Check what they are doing right and what they are doing wrong and devise ways to be better. Do not make the mistake of getting into the business just because your next-door neighbour seems to be making money out of it. Do it because you have done your research and know what will sell. In addition to the normal sugar and bread, make efforts to stock products that other tuckshops don’t. Remember, retail businesses like tuckshops rely heavily on sales volumes. As such, find products that sell fast.

INSURANCE

In this line of business, insurance is important. Without it, all your investments may be wiped out by one incident of theft or fire. Insurance premiums can be costly but they are necessary. In addition, invest in a robust security system. A simple alarm system may do the trick.

TECHNOLOGY

While investing in a computerised till for a tuckshop may be a little over the top, you still need to ensure that you follow the trends when it comes to the use of technology. Seeing that cash is hard to come by these days, you can make use of mobile money platforms like OneMoney and Ecocash. A point-of-sale (swipe) machine is also not a bad idea at all if you can afford it. This will ensure that you do not lose customers because you are unable to accommodate their mode of payment.

OTHER TIPS

If you are selling perishables like vegetables and fruits, you need to ensure that they are always fresh. Check the expiry dates on your other products. Rotten fruits and vegetables will drive away customers. So will expired goods.

You need to have strong stock management measures in order to curb theft. Make sure if you employ someone, you pay them competitively. This may reduce their chances of stealing from you.

What do I need to start a tuck shop?

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Starting a tuck shop requires the right licenses and permits. You will need a business license and a valid trading permit. If selling prepared food, you will need a certificate of acceptability. By definition, spaza shops must not be larger than 30㎡, and they must exist in residential areas.

How do you make money in a tuckshop?

setting selling prices to cover all costs and make a profit. For a tuck shop to operate as a profitable business, income must be greater than the costs involved in running the tuck shop. Costing foods accurately is an important part of making sure all costs in the tuck shop can be met.

What can you sell in a Tuckshop?

Tuck shops can sell milk products such as milk, unsweetened yoghurt and maas.
These foods include:

  • fresh and dried legumes such as beans, peas, chickpeas and lentils,
  • wholewheat and other whole grain bread such as rye,
  • wholewheat pasta and noodles,
  • cereals such as bran and muesli, and.
  • brown rice.

How much does it cost to start a business in Zimbabwe?

You can register your company in Zimbabwe for as little as, US$59.99 for a PBC (Private Business Corporation) and, US$110 for a PLC (Private Limited Company).

What makes a good tuckshop?

Your school tuckshop should have separate sinks for hand washing, food prep and dishwashing. Cross-contamination is a serious risk when these areas are combined or located too close to each other. Hot water should also be available to ensure proper hygiene and sanitisation is achieved throughout the kitchen.

What type of business is a tuck shop?

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informal convenience shop business

A spaza shop, also known as a tuck shop, is an informal convenience shop business in South Africa, usually run from home. They also serve the purpose of supplementing the household incomes of the owners, selling small everyday household items.