A model of excellence in quality health services
Aims to improve the physical, mental, and social well being
of every Motswana to fully contribute to the development of Botswana through a healthy nation.
Health Status of the Nation
Ministry of Health aims to improve the quality of life of Batswana by: Reducing diseases and death affecting all age groups Lowering risks associated with pregnancy and child birth Control of communicable and non-communicable diseases.
Customer satisfaction
To inspire confidence in consumers and give satisfaction to health providers: Improve consumers participation and involvement. Institute regular user satisfaction surveys and quality systems audits.
Organizational Efficiency and Effectiveness
The ministry undertakes the following: Setting up an integrated health information Define priority services of a basic health care. Development and implementation of Policies and standards Implement Performance Improvement Initiatives.
Human Resource Management (HRM)
To inspire confidence in consumers and give satisfaction to health providers: Improve consumers participation and involvement. Institute regular user satisfaction surveys and quality systems audits.
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